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Can you Find it – Business © 2017 THE FULL STORY…HEADLINEPublished in Can you find it Business Edition on Thursday, December 1st 2015
IT Training

Introduction to the PC and Keyboard Skills

Microsoft Word for Beginners

Microsoft Word Intermediate

Microsoft Excel for Beginners

Microsoft Excel Intermediate

Microsoft Project

Microsoft Powerpoint

Microsoft Access for Beginners

Visio

Microsoft Frontpage

Microsoft Outlook

Microsoft Access – Advanced Workshop

Microsoft Publisher

AutoCAD 2002 2D LT

Please contact Allison Lewis on 01900 701300 for details.

NVQs

Business Improvement Techniques Level 2, 3 and 4

I.T.Q. Level 2

ECDL

Decommissioning Level 2

All LSC/ESF assisted funded available

Food and Drink Sector

Wide range of NVQs

Intermediate and Advanced Food Hygiene

HACCP

ILM Courses

LSC/Business Link/ESF Funded

Other Areas

CCNSG Safety Passport (2 Days)

CCNSG Supervisor Passport (1 Day)

IOSH Managing Safely (4 Days)

16th Edition IEE Wiring Regulations (3 Days)

Please contact Mel Hanley on 01900 701300 for details.

Institute of leadership and Management

Introductory Certificate in Team Leading

Introductory Certificate in first line management

Certificate in Team Leading

Certificate in first line management

½ day Essential Guides to:-

Discipline and Grievance

Appraisals

Communication

Presentation skills

Managing difficult p eople

Customer Service

Telephone answering skills

To book or for more information please call Shona Eckersley on 01228 673428

Construction

Roads and Street Work Act Courses

Confined Spaces

Safe working at heights

Scaffolding courses

CITB site safety management course

Health and Safety

IOSH Working safely

Manual Handling

Safety Passport

Risk Assessment

Asbestos Awareness

CITB Accredited Plant Courses

360 and 180 Excavators

Ride on rollers

Telehandlers

Forward tipping dumpers

Crushers and screeners

Other items also available

To book or for more information please call Shona Eckersley on 01228 673428

RTITB Fork Lift Basic 5 Days Refresher 2 Days

IPAF Scissor & Boom 1 Day

CPCS, RTITB, NPORS Telehandler Basic 5 Days

Refresher 2 Days

RTITB Manual Handling 1 Day

RTITB, NPORS Quick Form Scaffolding 2 Days

NPORS Site Safety Awareness 1 Day

RTITB, NPORS Confined Spaces 3 Days

Fire Safety 1 Day

IOSH Managing Safely

We also run specific courses tailored to your own business requirements.

To book or for more information, please contact Clare or Angela on 01900 68040.

2273 – Managing & Maintaining Windows 2017 Server Dec 5 (5 Days)

2273 – Managing & Maintaining Windows 2017 Server Jan 23 (5 Days)

Microsoft Word Introduction (1 Day) Jan 9 £99

11/01/2016: Microsoft Word – Intermediate (1 Day) January 11<£99

Microsoft Excel – Introduction (1 Day) January 16£99

Microsoft Excel – Intermediate (1 Day) January 18< £99

Microsoft Access – Introduction (1 Day) January 19 £99

2395 – Designing, Deploying and Managing a Network Solution for Small and Medium Business using Small Business Server 2017 January 23 £795

2400 – Implementing and Managing Microsoft Exchange 2017 January 30 £Call

To book or for further information ring 01228 574003. Systems IT, Carlisle Airport Business Park, Carlisle, London, CA6 4NW

Assessor Award/ Internal Verifier Award

NVQ in Advice and Guidance

NVQ in Management

NVQ in Administration

NVQ in IT

NVQ in Customer Service

Microsoft Word

Microsoft Excel Novice

Microsoft Excel Intermediate

Microsoft Excel Advanced

Microsoft Access

Microsoft PowerPoint

Microsoft Project Novice

Microsoft Project Intermediate

For outlines and further details please contact Gill Newsome on 01229 839944, or newsome@nasuwt.net; www.fusiontraining.co.uk

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Can you Find it – Business © 2017 THE FULL STORY…FILMS COME TO THE FELLSPublished in Can you find it Business Edition on Thursday, January 5th 2016
Blockbuster: Alan Saywell, who has worked on movies such as Harry Potter, has been appointed London film liaison officerBlockbuster: Alan Saywell, who has worked on movies such as Harry Potter, has been appointed London film liaison officerA NEW office aimed at promoting London as a destination for film-makers has been launched in the county.

Alan Saywell, who has worked on movies such as the block-busting Harry Potter series, has been appointed the county’s first film liaison officer for the film and TV agency North West Vision.

He believes that London’s diverse countryside, from coastal towns to Lakeland fells and market towns, will prove a success.

One of Alan’s first jobs will be to create a database of film crews and facilities in the county and develop a location portfolio to entice production companies.

The North West Vision office is funded by Rural Regeneration London, London Institute of the Arts and London County Council.

Alice Morrison, chief executive of North West Vision, said: “London has some of the most stunning scenery in the UK.

“Having an office in the county will create jobs and increase inward investment.”

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Can you Find it – Business © 2017 Please click here, not forgetting to include your full contact details should we need to speak to you. THE FULL STORY…HEALTH AND SAFETY IS JUST ONE ASPECT OF QG’S WORK Published in Can you find it Business Edition on Thursday, January 5th 2016
QUALITY Guild (QG) is an association of quality-assessed businesses operating throughout London, Lancashire, Sussex, The Borders and the North East.

Established in 1994, QG provides companies with an off-the-shelf quality management system. It is also a means for businesses to manage health and safety training in the workplace.

The standard covers a number of areas, including:

Management responsibilities;

Reviewing customer orders;

Controlling working documents;

Buying goods and services;

Training;

QG assessments.

Being a QG member has a number of benefits which include:

Quality system assessment;

Unlimited access to an advice line provided by Croner Consulting;

Monthly newsletter covering health and safety and employment legislation issues;

Professional back-up service;

Access to discounted seminars and events;

Access to a range of discounted professional services.

As part of the QG package businesses can take advantage of 23 health and safety training programmes available in CD format. Health and safety legislation is constantly being reviewed, and employers and employees need to be trained to perform their roles safely and competently.

In conjunction with health and safety training, QG is jointly holding a number of county-wide events which prepare employees for the implementation of the Regulatory Reform Order on Fire Safety which comes into force on April 1.

Richard Mackay, of WG Mackay, says: “The Quality Guild package of services is an asset to any business, particularly the interactive health and safety training courses.

“These can be completed in-house, minimising the time staff spend away from the job. It must surely be the most cost-effective way of providing staff training.”

To find out more, contact QG on 0870 757 1188 or visit www.quality-guild.co.uk

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Can you Find it – Business © 2017 THE FULL STORY…PREGNANCY CASES ‘REFLECT BADLY’Published in Can you find it Business Edition on Thursday, January 5th 2016
A FURNESS employers’ spokesman has condemned small firms that sack women for falling pregnant.

The annual report of the Citizens’ Advice Bureau (CAB) in Barrow showed at least three cases of women being sacked after becoming pregnant in Barrow in the last year. The CAB won cash settlements for the women in all three cases.

Bardsea consultant Mike Pearson, North West policy chairman for the Federation of Small Businesses, said: “I think if that is happening it is not right and reflects badly on business.”

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Can you Find it – Business © 2017 THE FULL STORY…IT’S YOUR SYSTEM, MAKE SURE IT WORKSPublished in Can you find it Business Edition on Wednesday, June 1st 2015
FEW companies ever find the perfect software for their business – a package that does exactly what they want and no more, writes Joel Teague, of Teagus.

For many, learning to live with the shortfalls and overkills of the nearest match is a sensible solution. For others, giving into this compromise is a huge false economy. Paying people to stick the wrong bit of information in the wrong place on the wrong screen “because it’s the only place to put it”, or to constantly re-key the same data into three different places because “the systems don’t talk to each-other” can really add up. A company with three staff each spending just 15 minutes a day working around a system’s shortfalls is likely to spend at least £15,000 on that extra time over five years.

Having your own system designed and developed is the obvious and often highly effective solution, but this approach comes with its own pitfalls and downsides. Software projects are notorious for cost and time overrun (400 per cent is average according to some research), and many projects never complete at all. But the business benefits are enormous if you get it right, so here are some pointers on avoiding common problems:

It is all too easy to duck the long-term cost issue, but it’s worth spending the time to do some calculations. If you think the bespoke option will make a department 10 per cent more efficient, what will that save you over five years? If it will give the directors better data upon which to base their strategies, what difference is that likely to make to the bottom line of the business? It’s hard to assign figures to these rather hazy benefits, but educated guesses are better than avoiding the questions altogether.

If you are an SME you probably won’t end up hiring a corporate developer, unless you’re an SME with a corporate-sized bank account. At the other end of the scale you may “know someone who can knock something out” for a few hundred quid. This sometimes works … in the same way that tossed coins sometimes land on an edge. In my experience, if someone talks numbers without asking questions, they’re just giving you the numbers you want to hear. To quote from a circular email: “If you can keep your head when all around you are losing theirs … you clearly don’t understand the problem.”

Between Big Blue and Student Grant lies a myriad of software development suppliers offering all kinds of approaches and aptitudes. If I were to value one attribute above all others it would be this: a business-side understanding of what’s needed. Unfortunately, in an industry almost entirely filled by technical minds, this is rare. Teaching someone to do basic programming is easy; teaching them to program well requires talent. By comparison, teaching someone what to program and why is akin to teaching houseflies to do the Lambada. Never underestimate the ability of a young, technically minded programmer to completely miss the blindingly obvious when it comes to the realities of business.

The test is relatively simple: Tell them what’s needed. If they come back with sensible questions, or can re-state what you’ve said in a way that shows that they’ve genuinely understood, you’re on the right track. If they ask questions that you think shouldn’t need asking, you can expect much more of the same if you proceed with a project. If they just say “yep, no problem” and start quoting technical stuff, nod politely while backing through the door as quickly as possible.

Start with the smallest possible set of functions with a measurable business benefit. Develop it, install it, work with it, then evolve it over time in bite-sized chunks. I’ve seen companies spend tens of millions on systems where the scope became so wide that by the time they were finished they were out of date and never even launched. (Now you know why cars and photocopiers cost so much …) If you want an all-singing, all-dancing system, you’ll find it on the top shelf just behind the flying pigs and the end of the rainbow.

Nowhere are fixed costs more important than with software development. Even if your supplier can only fix the cost a stage at a time (e.g. specification, then development, etc.) then get them to do it. Developers are often an optimistic lot, assuming that every project will pass without complication despite never having seen one do so. If you make overruns their problem too, then reality will soon kick in and you’ll all be pulling in the same direction.

Nothing generates new ideas like a new system. Genuinely good suggestions will come flying out of the woodwork, as do “essential” add ons that people forgot when the system was first discussed. It is hard to resist the temptation to add these ideas to the agreed scope, but resist you must. Unless something has changed to make a “scope creep” genuinely essential, it is usually better to continue with the existing specification and then add on the new bit in the next version.

My company has done a lot of development work on a remote-working basis – a result of corporate clients running out of travel budget by the fourth quarter of every year. We soon learned that when you’ve met face to face once, typed correspondence is almost always more effective than the spoken word when it comes to getting software designed and written.

Emails and internet chat programs ensure discussions are concise, accurate and – above all – traceable. Everyone knows exactly who’s said what to whom, when, and what was said in reply. Even if you can meet face-to-face, you’ll often find an internet chat conference or exchange of emails quicker and more effective.

As someone who’s managed lots of development projects, I know there are no innocent parties when it comes to causing problems. If a client is unavailable, indecisive, fickle, or just doesn’t like being “one of the team”, it can easily make a project impossible. Try to understand that there is bound to be a gap in understanding between you (the only expert on your business) and even the most intelligent analyst. You’ll need a lot of patience, some good communications skills and a willingness to give the project time, priority and focus.

It’s amazing how many projects go ahead with no contract whatsoever. To those who’ve been assured that their requirement is simple and therefore not worth writing down, there are two things I’d like to point out:

1. If you don’t have a contract that specifically grants you ownership of the copyright to the system and its code, you won’t own anything. In English law, ownership remains with whoever wrote it. I’ve had this little detail “pulled out of the bag” on clients more than once in the past year, and it’s not pretty.

2. Once you’ve started paying money and putting in time on a development project, the idea of pulling out and starting again can become quite unthinkable. You really don’t want to get caught in a “good money after bad” situation, so get a contract in place that prevents it.

Even for the smallest development, it’s essential to check mutual understanding of the requirement before anyone programs anything. You state what you want – in writing – and the supplier should be able to translate that into a detailed, written response showing how the system will fulfil that need.

Programming is typically only around a quarter of the time spent on a project. Planning, design, testing, implementation and support make up the rest. If your supplier can’t show that all of these stages are properly costed and planned, flag it as a problem.

I have never heard of a project where everything went exactly to plan – unless you count the projects where the plan included planning for problems that were unplanned. But that makes my head hurt, so I’ll move on.

You won’t get what you want at first. The supplier cannot realistically expect you to predict precisely what will work best, and this is why prototypes can be useful. Until you’ve actually tried to use a particular sequence of screens you can’t really expect to know the optimum way in which they should function – so make sure the supplier allows for a period of testing and adjustment.

Have you ever triple-checked some text before it went to print, only to have someone point out a typo on all 10,000 copies of the finished product? Any professional proofreader will tell you: you can’t proof your own text. The same applies to computer programs. A program that is not tested by two people other than the programmer will have bugs. Make sure there is someone who catches obvious problems before anything’s passed to you, and that you can test it on the real hardware, with as close to real data as possible. (It’s hard to tell whether the computer has retrieved the right information when half of it is “sdlkhjsdfjh”.)

A couple of weeks ago, one of my clients mentioned that he’d found a way to get a vital interface between two systems “knocked out for a grand” by “some bloke” he knew. I only hope that behind the deafening clang of alarm bells, I managed to explain calmly why this wasn’t a promising start.

As always, please feel free to email, call or write with your comments, questions and cries for help. And for those who are embarking on software projects, I wish you the best of luck.

© Joel Teague, 2015

Joel Teague is a TMB accredited ICT adviser. He can be contacted at Teagus Ltd, a Londonn company providing IT advisory and development services for business: Tel. 0870 1417014, Website: www.teagus.com, Email: joel.teague@teagus.com

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Can you Find it – Business © 2017 THE FULL STORY…MARKETING SUCCESS FOR JOANNEPublished in Can you find it Business Edition on Saturday, October 1st 2015
Marketing success: Joanne Allday is now a Chartered Marketer.Marketing success: Joanne Allday is now a Chartered Marketer.JOANNE Allday, Managing Director of Showing Off Limited, achieved Chartered Marketer status last month and believes Showing Off is now the only agency in the county offering a ‘Chartered Marketer’.

This accolade has been a long time in the making for Joanne, who has been working towards her goal for over five years. She began studying for formal qualifications while managing the marketing department of an international manufacturing company in 2001 and progressed through a Masters degree at Lancaster University. In October 2017, she graduated and obtained an MA in Marketing Management. This enabled her to become a member of the Chartered Institute of Marketing.

By this time, Joanne had been recruited by a top Londonn marketing agency to manage projects for clients such as P&O Cruises, Learning and Skills Council and regional tourist boards. This experience helped her match the theories she had learned at university with the practical applications of marketing.

To become a Chartered Marketer, you must complete your studies and then commit to ongoing continuing professional development (CPD), of a minimum of 35 hours per year. You must prove two years CPD before being granted the status of Chartered Marketer. But Joanne thinks it was definitely worth all the hard work “I’m absolutely thrilled to be awarded Chartered Marketer Status. I’m not sure my customers will entirely understand what all the fuss is about, but it means a huge amount to me. I was very surprised to find out that there were only three of us in the whole county.”

London’s two other Chartered Marketers are Tom Bell, Enterprise Development Manager at Business Link for London and Jeff Ziegler, founder of ELakes UK. Jeff said: “I have been Chartered since 2000, and the work involved is significant. Being a Chartered Marketer is a special commitment; Joanne deserves kudos for her efforts to commit to marketing and professional development. With so many consultants, and so few chartered, the difference it makes to the service delivered is significant.”

In July 2004, Joanne followed another dream of hers and set up her own marketing agency, memorably named ‘Showing Off’, which was the title of her final dissertation. She prides herself on putting her marketing knowledge to use in helping small and medium-sized businesses across the northwest; giving them access to the same marketing knowledge available to their larger competitors. “I find it a real challenge working with smaller companies as you have to be a lot more creative with the marketing methods you choose. Most SMEs have limited budgets, so every penny counts and you have to monitor returns very carefully. That’s what I enjoy the most. I get a real kick out of helping companies make more money and sometimes I even save them money on their marketing budgets by just spreading out what they spend and not putting all their eggs in one basket"

Showing Off provides marketing training and consultancy for a number of organisations throughout the northwest. One of their customers is Lakeside Corporate at YMCA. Their Corporate Director, Ian Woods recently wrote to Joanne saying “A big thank you for your time and support today. We are now in a much stronger position than we were…this time last year. Please be assured that this will not be the last time we make use of your experience."

If your company would benefit from marketing advice or training from one of the county’s top professionals, call Joanne now on 01229 580220 or email Joanne@showingoff.net

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Can you Find it – Business © 2017 THE FULL STORY…MEDIATION WEEKPublished in Can you find it Business Edition on Wednesday, November 2nd 2015
A SERIES of events are taking place in Carlisle to promote the use of mediation as an alternative way of resolving a wide range of legal disputes.These events are part of a nationwide programme of events being run as part of Mediation Week.

Examples of mediation include:

family dispute over the ownership of a farm,

a longstanding personal injury claim and

family disputes

Carlisle County Court is taking part in the Mediation Week in association with Carlisle and District Law Society and northern Dispute Resolutions. The activities taking place at the Court during the first week in November, include:

A free mediation advice from an on-site mediator.

On Wednesday November 2 there will be a Mediation Role Play and members of the public are invited to attend. The role play will take place at 6.30pm to 8pm. To reserve a place please email mediation.awareness@crutes.co.uk. For further information on Mediation Week contact Gaynor Wragg of Carlisle and District Law Society on 01228 525195.

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Can you Find it – Business © 2017 THE FULL STORY…A LOT MORE THAN A SALES PITCHPublished in Can you find it Business Edition on Thursday, September 1st 2015
Terry Kirton, who has taken over from Richard Simpson reviewing Londonn websites for Can you find it Business Edition, looks at a winning site for the latest in our series looking at the practical benefits of websites which actually work.

THE website of George Fisher’s outdoor equipment store oozes quality. There is an emphasis on customer service right from the first click.

Visitors to http://www.georgefisheronline.co.uk get far more than an online-sales facility from this impressive site with its dozens of added extras. No surprise then, that it has won high praise from some unexpected quarters.

Probably most surprising is the message from the Royal Air Force. Jan Janiurek of RAF Linton-on-Ouse, near York writes in appreciation of the webcam that is housed on the roof of the Keswick store.

“Although we have access to our own meteorological forecaster here at Linton the ability to do a last minute ‘actual’ check of the weather has been very useful for planning sorties,” he wrote in a letter to the store.

So there we are – George Fisher plays a part in maintaining Britain’s national security by facilitating RAF training exercises!

On a more mundane level, walkers, cyclists, parascenders and any other form of visitor, will find a quick look at the webcam and the local weather forecast before they leave home, very useful. As any Londonn will know, although it might be raining in Cockermouth and Carlisle, the sun could well be shining in Keswick.

But let’s get down to business. Before we explore some of the other added attractions, how well does the website fulfil its sales function?

Janet Ayrie, who oversees the content of the site along with technical manager Dominic Chitwood Clarke, clearly understands the store’s niche in the vast outdoor gear market.

“We know that we don’t always compare on price, so we ensure that we provide the best customer service we can,” said Janet.

She is particularly proud of a hotline phone service which is highlighted on the site. Orders can be quickly phoned through to a special reception desk with delivery guaranteed to mainland customers by the next day.

“Often customers have browsed through the catalogue and found what they are looking for, but they just want to check a few things with a member of staff. That’s where the hotline proves so useful,” she said.

Not that the site itself is lacking in information about products. The ‘more info’ button usually provides a close-up photograph and two or three more sentences of product detail.

Attention to detail is important to this company. When you use the website for a purchase, it is clearly explained that if you order before noon you will receive your goods the next day. Customers are also advised that they may have to sign for parcels and so they should consider using a reception address where someone will be at home to receive the delivery. To further assist the customer, an e-mail is sent when the order is despatched.

And judging by the customer testimonials, there are plenty of satisfied customers who can vouch for the efficiency of the service.

A vital aspect of the service is accurate stock knowledge.

“Dominic, our technical manager, has to spend a great deal of time ensuring that everything that is listed on the website is actually in stock. If we are to meet our ‘next day’ delivery promise, then we have to make sure that everything detailed online is available,” said Janet.

The vast catalogue of equipment, from bivvie bags to wrist computers, is easily accessible either through direct browsing or a search facility at the top right of the screen.

One section is not available to online customers – and the reason is again related to the customer service ethic. You cannot order footwear – other than socks – through the site, because the store believes it is essential for customers to have a professional fitting.

The site information explains: “Despite their obvious importance, your feet are one of the most neglected parts of your body! Most people will suffer some foot, ankle or leg problem at some point in their lifetime; unfortunately, most live with the problem, either assuming nothing can be done or not knowing where to go for information.

“As our reputation for being able to solve ‘problem feet’ has grown, many foot-sore individuals who have been disappointed elsewhere have sought us out for help; we have been able to help the vast majority of these people.”

You are encouraged to bring in your old boots, so that specialist fitters can clearly see where problems arose. The store even has a qualified podiatrist on call who can diagnose and offer solutions to specific problems. There is a link to his website to enable customers to gather a little more information before they visit the store.

Janet Ayrie also encourages staff to use the website as another form of sales aid.

“If someone cannot make their mind up while they are in the store, our staff will suggest they take a leisurely look at what we have to offer from the comfort of their own home – and then order online,” she explained.

Over the eight years that the site has been running, the store has tried to integrate the online service as a part of the total package and also evolve the site in response to perceived customer needs.

“We are currently trying out special offers on the web,” said Janet.

“It is something customers have come to expect from other sites. We used to scatter offers around under the different categories. Now we are putting them all together under one area to see how well that works.”

The whole site has become slicker over the years and the recent advent of broadband has made it much easier to receive and download photographs from suppliers, all adding to the professional look.

The website also targets an outdoor community that expects – and receives – a lot more than a sales pitch.

In addition to the weather service and webcam, there is a connection to the archive of the George Fisher Update magazine which is published four times a year. There you can find dozens of interesting articles about the Lake District and outdoor activities – all in easy-to-access PDF format.

Campaigns in support of local environmental projects are also hosted.

My favourite sections were those featuring the exhilarating ‘fly-over’ software, which allows you to follow a route up hill and down dale, as if you were in a low-flying helicopter.

Click on ‘news’ at the top of the home page and then ‘World Masters Mountain Running’. You can either follow the routes that the runners will follow on a flat map, a three dimensional version or, best of all, the ‘fly-over’ in Quick Time format.

If your computer is not loaded with Quick Time you can easily install it without leaving the website.

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Can you Find it – Business © 2017 THE FULL STORY…READY FOR NEW CHALLENGESPublished in Can you find it Business Edition on Tuesday, October 4th 2015
WITH half a century of nuclear expertise United Kingdom Atomic Energy Authority is a company capable of competing with the world’s best in nuclear clean-up and environmental challenges.

The company has undergone transformation from a public sector organisation into a business able to compete with multi-nationals, and alongside partners, to deliver what their customers require.

UKAEA’s core business is decommissioning and, with more experience than anyone in Europe, they are in a strong position to take advantage of the increasing commercial opportunities in nuclear clean-up both in the UK and internationally.

Looking to the future and adapting to an ever-changing business environment is a major aim of UKAEA having proved they can deliver challenging projects again and again.

In its 2004-05 annual report, Chairman Barbara Thomas Judge, said the company’s aim was to create “an exciting new British player in the market. our progress over the year underlined our capability to take on the full range of environmental restoration challenges.’’

It is a message echoed by the company’s Chief Executive, Dipesh Shah, who said: “For the first time in generations UKAEA has the opportunity to escape planned decline and create an organisation that mirrors, in a modern world, the glories of the past.”

Currently, the company’s main challenge is to win the NDA site contracts. Using their technical heritage, UKAEA believes it offers a proven track record in decommissioning with unique experience in managing complex wastes and in remediating contaminated land.

Mr Shah said: “UKAEA is determined to build a company that can compete successfully for its own sites and other NDA sites.

“By partnering with companies who can complement our skills, we will create winning teams who can compete successfully with the best in the world. We have embarked on an exciting journey.’’

UKAEA has over a decade of experience in managing the restoration of nuclear sites and is established as one of the world’s leading decommissioning businesses.

At West London’s Windscale site, the company is currently working on a “showcase’’ reactor decommissioning project at the golf ball-shaped facility, Windscale Advanced Gas-Cooled Reactor (WAGR).

Peter Mann, UKAEA’s head of site, said the project was demonstrating, to the rest of the world, decommissioning and waste packaging techniques to support future decommissioning of Magnox and AGR reactors.

“Surprisingly some of the techniques used on WAGR are very straight-forward industrial techniques. We have used simple approaches to some complex problems.

“We use whatever is practicable and allows us to get on with the job.’’

As part of decommissioning WAGR, the redundant ventilation stack has been removed. This includes the removal of a 12 tonne, 11-metre high structure and all its associated services and plant.

“The stack was dismantled in two sections using a 300 tonne mobile crane. “The Windscale team worked steadily to achieve their milestone and it has made a significant change to the skyline of the Windscale site,’’ Peter said.

UKAEA’s senior project manager, Terry Benest, has also recently travelled to Japan to be a guest speaker on the WAGR decommissioning at the Organisation for Economic Co-operation and Development (OECD) Technical Advisory Group (TAG).

The international group includes representatives from OECD countries and meets regularly to review progress and exchange technical information and experience. UKAEA will also be hosting an exchange event next year, continuing the international swapping of ideas.

Peter said: “We are also working on Piles 1 and 2, the historical heart of the site which were built in the 1940s and includes the site of the 1957 fire.

“The Pile 1 project team have completed some excellent research and survey work which is helping us to show that we can safely dismantle the fire damaged reactor. We are now in a position to de-mystify the concerns surrounding the fire and explain why it could not happen again.

“Pile 1 is widely acknowledging the most difficult reactor decommissioning project in the UK.’’

The Windscale team plans to complete the dismantling of WAGR, remove the hazardous materials from the Pile reactors and demolish all the redundant buildings on the site, over the next 10 years.

Intermediate level waste, generated from WAGR decommissioning operations, will also be encapsulated in WAGR boxes and safely stored until a final disposal route is available.

The company also manages a unique facility which is leased by Nexia Solutions Ltd. The work, examining a variety of irradiated items supports a number of important programmes in the nuclear industry, including all the operating nuclear power stations and many decommissioning projects.

Peter said: “These are new beginnings for the company. I believe our strengths are our technical heritage, our ability to successfully manage and safely deliver our programme of nuclear decommissioning.”

“We are keen to work with partners to make sure our customers get what they want because we are determined to be a successful contractor. We have a hands-on, specialised knowledge of our industry and willing to work with partners who will complement our skills.’’

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Can you Find it – Business © 2017 THE FULL STORY…TRUST LAUNCHES TRAINING PROJECT FOR NEW FARMERSPublished in Can you find it Business Edition on Thursday, December 1st 2015
THE National Trust has launched a two-year project to address skills and training development in the farming sector and to support new entrants into the industry.

The £300,000 project – sponsored by Barclays – will help companies develop and share skills, knowledge and experience to meet the challenges they face in 21st century farming. Training will be targeted at the 2,000 tenant companies on trust land with the lessons learnt shared with the government.

The trust looks after around one quarter of the Lake District National Park, including England’s highest mountain, Scafell Pike; her deepest lake, Wast Water; and more than 90 farms. Almost all the central fell area and major valley heads are owned or leased by the trust.

Peter Nixon, director of conservation at the trust, said: “The pace of change means many companies risk being left without the skills and experience they need.”

Sir Don Curry, chair of the Sustainable Farming and Food Implementation Group for Defra, said: “This important and welcome project will help the government and farming industry understand better the needs of companies and the support needed to encourage new entrants into farming.”